Policies

Party Guidelines:

• Parties are billed at a minimum of 10 children to reserve a time
• Saturday-Sunday we start parties at 10:00am and book every 15 minutes up to 6:00pm
• We recommend booking a minimum of 4 weeks in advance
• Due to events having been scheduled in advance, times cannot be changed on the day of your party.  Please be prompt.
• Due to unforeseen circumstances or delays we may reserve the right to change or substitute the scheduled order of events.
• A $100 non-refundable deposit is required at the time of booking to confirm event.  Cash or credit cards only.
• Personal checks will NOT be accepted for final payment
• We recommend you arrive 15 minutes before party start time
• Parties arriving more than 30 minutes late are subject to self service
• Party table and hosts are yours for first 1 ½ hours  of the party
• Gratuities for your party attendant are not included in the price but are greatly appreciated.  Recommended amount is 10%
• Seating is for paying guests only.  If you are expecting many adults we strongly suggest to rent a private room.
• Confirmations must be made 4 days in advance to guarantee the correct number of  hosts, cakes, tables balloons and any other special orders
• We do not permit any outside food , cakes, beverages, balloons, or piñatas.
• Themed paper goods and goody bags of your own, are permitted
• An additional food menu is available on the day of your party which you can order with your hostess
• Host is responsible for helping chaperone the children for the entire duration of the party.

Cancellation policy: 

• Private Room rentals cancelled within 2 weeks of your party are subject to a $50 cancellation fee.