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Policies

Party Guidelines:

  • Parties are billed at a minimum of 10 children to reserve a time
  • Saturday-Sunday we start parties at 10:00am and book every 15 minutes up to 6:00pm
  • We recommend booking a minimum of 4 weeks in advance
  • Due to events having been scheduled in advance, times cannot be changed on the day of your party.  Please be prompt.
  • Due to unforeseen circumstances or delays we may reserve the right to change or substitute the scheduled order of events.
  • A $150 non-refundable deposit is required at the time of booking to confirm event for parties booked 7 days or more prior to the party date.  Cash or credit cards only.
  • A $250 non-refundable deposit is required for parties booked 7 days or less for the scheduled party date. Cash or credit cards only.
  • Personal checks will NOT be accepted for final payment
  • We recommend you arrive 15 minutes before party start time
  • Parties arriving more than 30 minutes late are subject to self service
  • Party table and hosts are yours for first 1 ½ hours  of the party
  • Party is plus tax and gratuity.  This will be added to your final bill.
  • Seating is for paying guests only.  If you are expecting many adults we strongly suggest to rent a private room.
  • Confirmations must be made 4 days in advance to guarantee the correct number of  hosts, cakes, tables balloons and any other special orders
  • We do not permit any outside food , beverages, balloons, or piñatas.
  • There is $15 service fee to bring in your own cake
  • Themed paper goods and goody bags of your own, are permitted
  • An additional food menu is available on the day of your party which you can order with your hostess
  • Host is responsible for helping chaperone the children for the entire duration of the party.

Cancellation policy: 

  • Private Room rentals cancelled within 2 weeks of your party are subject to a $50 cancellation fee.